CUSTOMER SUPPORT -SALES/SUPPORT STAFF

All EPI Customer Service Representatives have working knowledge of all our lines for a quick and accurate response. They have line assignments as an administrative focal point and coordinate job and engineered product quotes.

Outside Sales
	JOEY HANLEY, Alabama & Florida Panhandle Sales Mgr./End-User Specialist Manager Joey has approximately 31 years in the electrical business, with heavy involvement in specification sales. He spent six years working with Professional Sales (formerly Glenn & Associates) in Atlanta. He ran his own rep agency, Electrical Reps South (ERS) for 10 years and was the Regional Sales Manager for E-mon Metering Products for three years. Joey calls on Interstate & Mayer/Columbus.
	RICHARD BOYD, Inside Sales Mgr. Territory - Distributor and contractor sales, with priority in the local Atlanta area. Richard has 20 years experience with Electrical Products, Inc. and has been with our company almost from its inception. Richard has worked in almost every capacity within our company and is now our Georgia Sales Manager, with major emphasis on Mayer, Graybar and D.H. Supply.
	RUSS McDUFFIE Territory – Atlanta / North Georgia / Valdosta / Albany Russ covers North Georgia for EPI. He has an extensive background and heritage in the electrical business. He also co-owned his own electrical agency, Professional Sales, prior to coming with EPI.
Inside Sales
EPI has the strongest and most respected inside sales and administrative support group in the Southeast with a reputation for accuracy, product knowledge, and a "make it happen" attitude.
	CAROL TINBERG Carol has over 20 years of experience in the electrical business and started her electrical career at Allied Tube & Conduit in Harvey, IL in customer service in their copper wire division. She also worked for 10 years at General Cable Corp. as East Coast Customer Service Manager, Product Manager for Utility Products and Production Scheduling Manager at their Watkinsville Georgia facility. She started at EPI in 1998 and is the United Copper Industries lead person at EPI, along with responsibilities for inside sales and customer service for our key customers.
	KATIE HARTSFIELD Katie comes to EPI with a diverse resume including experience at Walt Disney World, The Girl Scouts, and most recently Program Development in the inner city communities in Knoxville, TN. With such a varied employment background she has effectively transitioned her skills in customer service, management, and relationship building to make a name for herself within the electrical industry. With two years under her belt, she has become a valuable member of our inside sales force. Currently Katie's main responsibilities lie with leading Allied Tube conduit sales. She is also integral in assisting with most of EPI’s commodity lines.
	BILL CARROLL Bill has been in the electrical business doing contractor inside sales for seven years.
	SONDRA MCDANIEL Sondra has 12 years experience in the electrical industry.  For the first six years she started as customer service at AA Electric in Lawrenceville, Georgia before being promoted to sales.  Prior to joining EPI's sales team she worked six years at another manuf. rep firm in the Atlanta area.

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